Description: If features of webpages aren’t working, you might need to change security options or get required plug-ins.
Keywords: browsing, troubleshooting, bad website, bad URL, bad webpage, bad page, bad, trouble, problem, browsing, plug-ins, solving problems, troubleshooting, webpages, Problems reading webpages

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# If a webpage won’t work

If some of the features of a webpage don’t work, such as audio or animation, you’ll see boxes with question marks here and there on the page. You may have turned off some utilities that help Safari handle special content on webpages.

## To turn webpage features back on:

Choose Safari > Preferences.

Click Security.

Make sure these checkboxes are selected: Enable Plug-ins, Enable Java, and Enable JavaScript.

Make sure this checkbox is not selected: “Block pop-up windows.”

If the steps above don’t help, you may need a plug-in application, which is a small program that assists Safari and adds to its capabilities.

About plug-ins

You can also choose Safari > “Report Bugs to Apple” to report the problem.

### Related Topics

Blocking content